PERSONAL GYM GAIN

Terms of Service

Terms of Service

By using PERSONAL GYM GAIN (hereinafter, "the studio"), you are deemed to have agreed to the following terms.

Terms

About our TermsPERSONAL GYM GAIN Terms of Service

Updated 2025/6/1

Article1: Payment of Fees

As a rule, the joining fee, the sign-up month's fee and the next month's fee are paid together in cash or by credit card. From then on, monthly fees are auto-debited from the member's designated bank account the following month (the price shown on the website already reflects a 3% discount) or paid by ongoing credit card charge (marked with *). For visitor use, payment is settled per visit in cash or by credit card.

*If you choose ongoing credit-card charging, the 3% discount does not apply; you'll be billed the listed price multiplied by 1.03.

Section 2Fees already received or scheduled to be debited will be billed as specified regardless of whether the specified number of services were used, and regardless of the reason (including unilateral mid-month cancellation or leave). Prorated or session-based reductions are not accepted. Any unused portion of the month's service carries over to the next month indefinitely. After cancellation, no billing for undelivered sessions or monetary settlement of any shortage is permitted.
Section 3Members are entitled to service equal to the specified hours each month, and the studio is entitled to receive payment corresponding to the member's course. Waiver of that right by one side does not impair the other party's rights.

Article2: Leave of Absence & Contract Changes

A leave of absence is a suspension of the contract, in one-month units, at the member's direction. During leave, sessions (including make-ups) cannot be received, and the previous contract resumes automatically at the end of the specified leave period. If, however, the member indicates during leave that they wish to extend the leave period, that extension applies. Leave may last up to 6 months. If we cannot reach the member or cannot collect the fee, the studio may treat the member as having withdrawn.

Section 2Changes to session counts or contract content are possible after 3 months from the sign-up month (inclusive). Applications for leave or contract change must be submitted by the 10th of the month preceding the target month. A leave fee of 1,100 yen per month applies.
  • e.g. If you sign up on August 15, contract changes are possible from October 15 onward, so at the earliest you'd apply by November 10 for the change to apply from December.
  • e.g. To change from 8 sessions/month to 4 sessions/month, you must apply by the 10th of the previous month.

Article3: Cancellation

Cancellation means terminating the usage contract with the studio.

Section 2Applications for cancellation or leave must be submitted by the 10th of the target month, by email or a comparable method (any format).
Section 3For cancellation or leave applications made after the 10th of the previous month, the member is treated as a regular member until the end of the following month, and fees apply.
  • e.g. To cancel (or take leave) effective August 31, apply by August 10.
  • e.g. If you apply between August 11 and September 10 for leave or cancellation, it takes effect at the end of September 30.

Article4: Forced Withdrawal

If a member cannot comply with these Terms, the studio may enforce withdrawal at its discretion.

Article5: Rejoining

If rejoining within 6 months of cancellation, you may rejoin by paying a rejoining fee of 3,300 yen (tax incl.).

*For pregnancy or injury, this period is extended to 1 year.

Article6: Same-day Cancellation

Same-day cancellation, as defined in this article, means cancellation within 24 hours before session start. If unavoidable, the member must contact the studio. Make-ups for same-day cancellation are allowed once per month; a second same-day cancellation is treated as a delivered session. If a member does not show up without contacting the studio, the service is treated as delivered and no make-up is granted.

Section 2In a joint session, if one member is absent, no substitute make-up is provided, and one session is treated as delivered.

Article7: Lateness

If you arrive after your scheduled time, as a rule the session runs only within the originally scheduled time.

Article8: Entry Restrictions

Entry is not permitted for those judged to be under the influence of alcohol, for those associated with organized crime, or for non-members. Even when entry is refused for such reasons, no refund or make-up is provided.

*For special circumstances involving non-members, please obtain staff permission in advance.

Article9: Bookings

Members are responsible for making all bookings for the month and for subsequent months. Even if the member forgets to book and cannot receive the specified service, the member cannot demand a reduction from the studio.

Closed
None
Hours
10:00–22:30

Having fully understood these Terms, I sign below to indicate my intent to sign up.

Reiwa year month day

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